Guest Loyalty and Gratitude is the Return Gift for your Thoughtfulness
An inn is expert (or should aspire to be expert) at providing thoughtful service. The reward will be repeat guests and referrals.
Innkeeping Consulting
Location, Location, Location…the 3 Ingredients to a Successful Inn
There are three separate and distinct interpretations of LOCATION when it comes to the Success of an Inn.
Attracting College Business to Your Bed & Breakfast
Building personal relationships with all of your contacts at a College or University will bring you College Business that is quite recession-proof.
The Bed & Breakfast Inn Life Cycle-A Primary Care Consultant’s View
This article, with Life Cycle graph, offers advice for marketing and operations improvements at various points along the Bed & Breakfast life cycle.
