An inn is expert (or should aspire to be expert) at providing thoughtful service. The reward will be repeat guests and referrals.
Guest Loyalty and Gratitude is the Return Gift for your Thoughtfulness Read More »
There are three separate and distinct interpretations of LOCATION when it comes to the Success of an Inn.
Location, Location, Location…the 3 Ingredients to a Successful Inn Read More »
Building personal relationships with all of your contacts at a College or University will bring you College Business that is quite recession-proof.
Attracting College Business to Your Bed & Breakfast Read More »
This article, with Life Cycle graph, offers advice for marketing and operations improvements at various points along the Bed & Breakfast life cycle.
The Bed & Breakfast Inn Life Cycle-A Primary Care Consultant’s View Read More »
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