Building Relationships as a Marketing Tool

A Hospitality Lesson for Me…from a Hot Air Balloon!

I have to begin by explaining that Marilyn and I are in Tuscany, the beautiful region of Italy known for its wine and olive oils…and, as we discovered today, its hospitality. Preparing for Takeoff We took a hot air balloon ride over the countryside this morning with Idea Balloon, a company owned by Stefano Travaglia …

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Chinese Checkers, Starbucks and B & B’s: a winning strategy

I like to play Chinese Checkers with my 6 year old grandson, Brody.  That’s the game where you move your marbles across the board and try to be the first one to get them into the spaces on the other side.  You can move a marble one hole at a time, or, you can set …

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Is TRUST a Vanishing Value?

Marilyn and I had the opportunity to visit Corrales, New Mexico, last week when we traveled to the Chocolate Turtle Bed & Breakfast.  Dallas and Nancy Renner listed their inn for sale, a gem of a lifestyle inn that has strong business.  The village of Corrales, just outside of Albuquerque, is right out of a …

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