The annual meeting of the Maryland B & B Association had a one-day agenda that, in my opinion, rivals ANY B & B industry workshop for strength and usefulness of content. Held at Elk Forge B & B in Elk Mills, Maryland, in addition to the normal association business activities, the association hosted three content-packed …
Using your non-inn skills to build the strength of your inn
Some cost-cutting ideas from Alice Erlandson, The Oliver Inn, South Bend, IN
Cancellation policies damage guest relationships.
Some innkeepers may be wondering if it is truly worth the effort and investment to do some of this technology stuff we’ve all been hearing about. You know…Facebook, Twitter, blogging, Search Engine Optimization…you know this technology stuff. Marilyn and I know Dallas and Nancy Renner from our corporate life McCormick days. Now they are the …
Being trusted is more important, both for your business and for you personally, than any financial gain that might be realized.
In tough economic times, adapting from our “tried and true” habits and practices are worth some sincere self-reflection. Is this what my customer really wants?
A local Bed & Breakfast makes the commitment to Going Green and gets FREE television coverage for its ecological efforts.
This article, with Life Cycle graph, offers advice for marketing and operations improvements at various points along the Bed & Breakfast life cycle.